Furniture Voucher

The secure way to settle your furniture insurance claims

Keep control of your budgets and also give your policy holders choice, value and convenience with the new Argos Homebase electronic furniture voucher.

Home Retail Group is the UK's leading retailer for furniture products with a market share of around 10% accros the Argos and Homebase brands. The voucher can be redeemed at Argos or Homebase for a choice of over 14,000 furniture items, including lounge sofas and chairs, dining room tables and chairs, beds, wardrobes, drawers and office furniture.

Better, faster service for claimants

Our Furniture Voucher can improve the quality of customer service as the claimant gets a reliable, speedy turnaround and instant access to a replacement product. It improves control of the claims process and reduces administration, and, crucially, improves profitability.

Reduce fraud and costs

Our insurance replacement service reduces fraud by eliminating cash from the claims process. Using this service also means that vouchers can be sent by standard post rather than incurring the cost of using registered post as they are sent with no value and unlike paper vouchers they can be tracked and cancelled remotely

Claimants activate the voucher by making a personal call to an IVR telephone line. All they need do then is take the voucher to their nearest Argos or Homebase store and pick up the goods.

For more information on this service, please